SKY02O

SKYZONE Guarantee

Worldwide shipping. One-year warranty. If you have any technical support or need something repaired, just contact us and we will be here with you for free!

Payment method

PayPal and Credit Cards are available online, but we also accept bank transfers directly if you cannot place an online order. Please chat with us if you have payment issue.

Order Status

Once your order ships, you will receive a shipping notification email. This email will contain your tracking number and a link to check the status of your order. You can also check the status of your order by going to your account page.

Order address

Dear customer, we will send you an order confirmation email after you place an order. Please check your address information again. We will ship according to the address on your order. If the delivery fails due to an incorrect address problem, we will not be responsible. Therefore, please make sure that your order address is correct.

Warehouse located

We have CN, USA and EU warehouse. 

When you enter the delivery address, please make sure there are no spelling mistakes in the address, and it is best to write your apartment number.

Shipping Charges

There are different shipping methods for your chioce, depending on yourself. Detailed shipping costs and chioces can be checked at the checkout page.

Free shipping on orders over $49. If your order value is under $49, you might be charged $10 for standard shipping(arrives in 7-15 days), or other shipping methods.

For Fix Wing RC FPV fixed wings product, we provide different shipping fee for Expedited shipping(arrives in 10-20 days). The specific shipping cost is subject to the checkout page.

For all orders' package, we handle packages by DHL, UPS, EMS, our special shipping line, DDP, Yanwen and so on, usually takes about 5-20 days for delivery.

Tax

Please feel free to place an order. We will bear the customs duties for most countries. If there are any customs duties, we will notify you by email before shipping.

Shipping Time

Most orders will be shipped within usually 1~2 working days , but for special holidays, 4 business days might be needed.

The total processing time may be affected by the stock status of individual items, national holidays, etc.

For all orders' package, we handle packages by DHL, UPS, EMS, our special shipping line and so on, usually takes about 7-20 days for delivery.

*Please note that we only process orders on business days (Monday-Friday).

*Total Delivery Time=Processing Time+ Shipping Time

Once we receive your online order we will send you a confirmation e-mail and you will receive a tracking number once the order has been shipped and is on it’s way to you.

If you have any questions about any orders in transit, please feel free to contact us. We care about you so much and we're doing our best to catch up!

Please Note:

Orders placed on Friday Afternoons, during weekends or National Holidays will be processed the next business day.

During holiday periods, such as Thanksgiving, Black Friday and Cyber Monday, Christmas, and Easter, orders may be subject to delay.

Please allow a few additional business days for your order to be processed and dispatched.

There are estimated delivery time only, so can not guarantee an exact delivery time.

Thanks for understanding and have excellent shopping with SKYZONE!

If you have a technical question please just submit a ticket first then there will be a soultion for you.

Submit A Ticket(click to submit)

If you have a order inventory and shipping status question please mail customer service directly and we will get back to you as soon as possible.

Customer service or wholesale inquiry Email: miaya@skyzonehobbies.com